Why is the price different from my calculated costs?

Why is the price different from my calculated costs?

Understanding Price Calculations: Standard vs. Price Lists

Objective: To explain how the system derives the Net Price for operations and to identify when a specific Price List is overriding the standard cost calculation.


The Two Calculation Methods: The system determines the final price for an operation in one of two ways. You can identify which method is being used by looking at the icon on the far right side of the operations row.

1. Standard Calculation (Calculator Icon 🖩)

By default, the system builds the price from the bottom up.

  • Formula: Operation Cost + Profit Margin - Discount = Net Price.

  • Indicator: You will see a Calculator icon in the far right column.

  • Note: Default markups are defined in your Account Settings but can be manually overridden in the Profit margin column for specific jobs.

2. Price List Exception (List Icon ≣)

If a specific condition is met (e.g., a specific Customer, Quantity, or Material), the system may trigger a Price List Exception. This overrides the standard cost-based calculation and applies a fixed or custom price instead.

  • Indicator: You will see a Bulleted List icon in the far right column.

  • Example: In the screenshot below, the second row shows a cost of €33.00 but a Net Price of €200.00. The List icon indicates that this €200.00 price was pulled directly from a Price List, ignoring the standard margin.


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Summary
  • If the price seems "disconnected" from your costs (too high or too low), check for the List Icon.

  • If you see the icon, the price is coming from a pre-defined Price List, not the standard profit margin settings.

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Related Articles
  • How to configure Default Profit Margins (Account Settings)

  • How to Create and Manage Price Lists

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