Troubleshooting - The calculation shows nothing or incorrect result

Troubleshooting - The calculation shows nothing or incorrect result

Goal

Use this guide to fix cases where the calculation shows no result or gives an incorrect result. In most cases, one or more required fields are missing or set incorrectly. These checks apply when you calculate inside quotations, orders, or products.

Idea
Work from top to bottom. After each fix, save your changes and run the calculation again.

Procedure

Step 1: Check that an imposition is selected

If there is no imposition, the system cannot calculate material consumption or machine/operator time correctly. Add or select a valid imposition for the job.


Step 2: Make sure the product format is set

If the format (finished size) is missing, the calculation of material consumption and machine/operator time will be wrong. Enter the correct width and height.


Step 3: Enter the number of pages

If the number of pages is missing, no imposition is created and the calculation will be incorrect. Fill in the total pages or panels.


Step 4: Assign a work object

If the work object is missing, the calculation for machine time and operator time cannot be created. Select the correct item from your work objects.


Step 5: Select a material

If material is missing, no imposition can be created. The calculation needs material to estimate machine and operator time. Choose the correct material.


Step 6: Confirm the product fits on the material

If the product is larger than the material, no imposition can be created. Reduce the product size or choose a larger material.


Step 7: Verify material and machine compatibility

If the selected material cannot be used on the selected machine, the system cannot create an imposition. Pick a compatible material or change the machine.


Step 8: Review imposition settings and margins

Wrong imposition options or margin values can stop the calculation. Check margins, gutters, bleeds, and trim settings and correct any errors.


Step 9: Check the custom sheet format

If the custom sheet format is missing or incorrect, the system may auto-fill a value that is not suitable. Verify the sheet size and override it if needed.


Step 10: Match product orientation to the material fiber direction

If the product dimensions are opposite to the material fiber direction, decide whether this is acceptable. If it is acceptable, set the switch for wrong fiber direction to “Yes”.


Warning
Using the wrong fiber direction can affect product strength, folding, and print quality. Confirm with production before overriding.

Step 11: Align the product orientation with the chosen imposition

If the product orientation does not match the imposition, the layout will fail. Rotate the product or select another imposition that fits the orientation.


Idea
If the calculation still fails after these checks, review the job from the start and re-enter key values. For more help, visit http://support.omikai.com.
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